Buy with confidence! We offer an unconditional 30-day moneyback guarantee. If you're not satisfied for any reason, simply return the merchandise to Kitchenzing and we'll refund your money instantly. If you're returning because of a factory defect, or a mistake on our part, we'll even pay the shipping cost.
That is, if you are returning merchandise due to a change in your personal situation (changed your mind on the product selection, didn't like it once you saw it up close, etc.) we will refund the purchase price, minus the shipping fee originally paid. On the other hand, if the product has a manufacturer's defect, or if you received the wrong product by mistake, we will pay the shipping fees for a return to our warehouse and send you new product at no cost.
Product returns should be addressed to:
165 Evelyn Avenue
Toronto, ON M6P 2Z6